Terms & Conditions
Coil*Tech
These Terms of Service apply to all users of the Coiltech Service. Information provided by our users through the Coiltech Service may contain links to third-party websites that are not owned or controlled by KeyVendors. Coiltech has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. Also, Coiltech does not assume any liability for any mistakes, misstatements of law, defamation, omissions, falsehood, obscenity in the statements, opinions, representations or any other form of third party content on the Site. In addition, Coiltech will not and cannot censor or edit the content of any third-party site. By using the Service, you expressly acknowledge and agree that Coiltech shall not be responsible for any damages, claims or other liability arising from or related to your use of any third-party website. You understand that the information and opinions in the third party content represent solely the thoughts of the author and is neither endorsed by nor does it necessarily reflect Coiltech’ belief.
Billing and Payment Policy
www.coiltech.in offers its user to pay the service partner either through mobile wallet, online using net-banking/ debit card or by cash. www.coiltech.in expressly claims no responsibility of refund for payment made by cash. User is liable to pay the invoiced amount immediately after the work completion. www.coiltech.in takes no responsibility for money paid to service partner without our knowledge or we have no control over payments made in cash to service partner other than what is agreed between Just In Time Service and user. Hence it is important that payments to be made directly to Just In Time Service via online payment options available on the platform. We discourage any tips or reward to any of our service partner however if any user is doing so is completely based on their own will and decision.
Home Appliances & Consumer Electronics
Repair Charges /Visit Charges – is the compulsory charges on the technician visit to user premises – needs to be paid by the user on first visit itself
- Post technician visit- if any spare needs to be changed or replaced would be extra as per current market rates.
- A valid job card and cash receipts issued from the company would be carried by the technician which explains the symptoms observed and job done / suggested for that particular appliance duly signed by both the technician and the user.
- For any spare part replacement – the user is given the estimation from the back end team based on the availability of the spare parts and its present market rate.
- Post user confirmation/approval to change the spare part as per the estimation, then only the spare part would be ordered – However repeated and commonly failure parts would be available at the service center for immediate replacement.
- Service Warranty – warranty for the workmanship is 60 days from the date of work completion (Cash Receipt/ Job card to be produced by the user to avail service warranty).
- User can avail service warranty only for the issue as mentioned in the job card, for any other issues or complaints the charges are applicable as per the rate card
- Service partner will be solely responsible to provide the taxable invoice, Just In Time Service shares the receipt of payment via mail.
The www.coiltech.in shall be under no obligation to provide repair/service because of improper use, unauthorized alteration, modification, or substitution of any part or Sr. No. of the machine is altered, defaced or removed, abnormal voltage fluctuation, etc., or causes other than ordinary use. If our services are required as a result of the causes stated above, such services shall be at an extra charge.
- While every effort shall be made to give preferential attention to emergency breakdown of the equipment, the company shall not be held responsible for any loss arising.
- The equipment brought to the service center will remain there at user risk and the company will not be responsible for any damages caused due to the factors beyond its control.
- Most of the repairs would be carried out at the user premises only if need arises then the appliance would be called back to the Service center and Transportation for taking appliance to the Service Center for repairs shall be borne by the user as per the applicable rates.
- Any estimate issued by the service center is provisional and not binding; in case of variances in market price.
